Get exclusive year-long privileges & promotions with EZ-Link Wallet!
1. Steps to activate
EZ-Link Wallet
Tap ‘Activate‘ to start your EZ-Link Wallet journey!
Enable it by tapping ‘Let’s Start‘
Set up Payment Pin
Your security is our priority!
Setup Complete!
You are all set!
Your everyday payment buddy
Tap ‘Activate‘ to start
your EZ-Link Wallet journey!
Enable it by tapping ‘Let’s Start‘
Set up Payment Pin
Your security is our priority!
Setup Complete!
You are all set!
Your everyday payment buddy
2. Steps to add funds to
EZ-Link Wallet
Tap ‘Top Up‘ icon
Select ‘EZ-Link Wallet’
Select your desired top-up amount.
Min. amount $20
Add your preferred bank card – Tap ‘Next‘ to proceed
All done!
Funds successfully loaded
Tap ‘Top Up‘ icon
Select ‘EZ-Link Wallet’
Select your desired top-up amount.
Min. amount $20
Add your preferred bank card – Tap ‘Next‘ to proceed
All done!
Funds successfully loaded
EZ-Link Wallet with Mastercard allows you to make contactless payments at over 80 million merchants – both in-store and online.
EZ-Link Wallet with Mastercard allows you to make contactless payments at over 80 million merchants – both in-store and online.
Where to use?
Shop local & overseas online stores
From shopping to groceries, everything is just a click away! Input the Mastercard details displayed onto the checkout page.
Tap to Pay* on transit rides & in-store
Get started by adding your EZ-Link Wallet with Mastercard to GooglePay as a payment method.
*Tap to Pay function is only applicable for Android devices.
Newly activated Mastercard unable to add to Google Pay, the team is currently rectifying it.
Shop local & overseas online stores
From shopping to groceries, everything is just a click away! Input the Mastercard details displayed onto the checkout page.
Tap to Pay* on transit rides & in-store
Get started by adding your EZ-Link Wallet with Mastercard to GooglePay as a payment method.
*Tap to Pay function is only applicable for Android devices.
Newly activated Mastercard unable to add to Google Pay, the team is currently rectifying it.
Steps to activate EZ-Link Wallet with Mastercard
Enable Mastercard by tapping on ‘Virtual card‘
Tap on ‘Activate Now‘
Verify personal details by selecting ‘Retrieve Myinfo with Singpass‘
Congratulations!
Successfully activated
You can now make contactless payments!
*Tap to Pay function is only applicable for Android devices via GooglePay.
Enable Mastercard by tapping on ‘Virtual card‘
Tap on ‘Activate Now‘
Verify personal details by selecting ‘Retrieve Myinfo with Singpass‘
Congratulations!
Successfully activated
You can now make contactless payments!
*Tap to Pay function is only applicable for Android devices via GooglePay.
Your Security, Our Priority!
Your security number (CVC) on your EZ-Link Wallet with Mastercard card (also known as Pay by Wallet) will be refreshed on 16 Jan 2025.
How will my card usage be affected?
- Online Purchases: When transacting online, please use the updated security number that’s reflected on your card.
- Recurring Payments: No action needed! Your recurring payments will continue as scheduled – unless the merchant requests for it.
- Google Pay Transactions: No action needed! You are all good.
Important Information on the e-Payments User Protection Guidelines for EZ-Link Wallet with Mastercard users
The Monetary Authority of Singapore (“MAS”) issued the e-Payments User Protection Guidelines (“Guidelines”) with the objective of standardising protection offered by responsible financial institutions to individuals from losses arising from unauthorised transactions or erroneous transactions on their protected accounts. Please refer to the advisory below issued by SimplyGo to account holders of the EZ-Link Wallet with Mastercard about:
(1) your duties as set out in Section 3 of the Guidelines (including ensuring your phone is protected and ensuring your contact details are updated); and
(2) SimplyGo’s duties as set out in Section 4 of the Guidelines.
Please note that this advisory is only a summary of the Guidelines, and you should visit the MAS website to access the complete and updated version of the Guidelines at – https://www.mas.gov.sg/regulation/guidelines/e-payments-user-protection-guidelines
You everyday payment buddy with EZ-Link Wallet with SGQR (Scan to Pay). Simply scan the QR code to make your purchases!
You everyday payment buddy with EZ-Link Wallet with SGQR (Scan to Pay). Simply scan the QR code to make your purchases!
Where to use?
Scan to Pay
Look out for the EZ-Link logo on SGQR Decals at selected merchants, hawker centres, coffeeshops and JTC Industrial canteens.
Steps on how to use
EZ-Link Wallet with SGQR
Tap ‘Scan SGQR‘ to begin
Scan the QR code provided by merchant
Key in the amount & tap ‘Next‘ to proceed
Authorise the payment
Successful Payment!
The process is completed
Tap ‘Scan SGQR‘ to begin
Scan the QR code provided by merchant
Key in the amount & tap ‘Next‘ to proceed
Authorise the payment
Successful Payment!
The process is completed
Protect What's Yours, Instantly!
The Safety Switch feature has been added to the SimplyGo app to help safeguard the funds in your EZ-Link Wallet.
You can activate the Safety Switch if any unauthorised transactions are detected in your EZ-Link Wallet. Once activated, access to your EZ-Link Wallet with Mastercard and SGQR will be restricted.
Drop-Down Menu—Safety Switch Tab
Steps to activate
the Safety Switch
Tap on the Safety Switch icon
Continue by tapping on “Activate Safety Switch“
Proceed to activate
Safety Switch Activated!
Your funds are protected
Tap on the Safety Switch icon
Continue by tapping on “Activate Safety Switch“
Proceed to activate
Safety Switch Activated!
Your funds are protected
Your EZ-Link Wallet transaction history will remain accessible even when the Safety Switch is activated.
Next, inform us
Submit an eFeedback form to inform us about the unauthorised transactions.
Please note that you will only be able to file for chargeback within 90 days of the transaction.
Monies will be credited back into your EZ-Link Wallet once the claims are successfully processed.
