Save time for more hugs and laughter Convenient top-ups anytime, anywhere, even while you are on-the-go!

Below is the essential information you need to know about the Auto Top-up service:

EZ-Link cards and charms

Frequency You can make one top-up per day for public transport use and also make one top-up per day for use at selected retail merchants.
Source of Funds You can use Mastercard or Visa credit cards as your Source of Funds.
Termination To terminate your Auto Top-up service, please bring your card to any SimplyGo Ticket Office for help. Your Auto Top-up service will be terminated in seven days.

Concession cards

Frequency You can make one top-up per day for public transport use and also make one top-up per day for use at selected retail merchants.
Source of Funds You can use Mastercard, Visa credit cards or your DBS/POSB bank account (GIRO at Top-Up Kiosks) or your DBS/POSB ATM card (at Top-Up Kiosks).
Termination To terminate your Auto Top-up service, please bring your card to any SimplyGo Ticket Office for help. Your Auto Top-up service will be terminated in seven days.

SimplyGo EZ-Link cards and charms
and SimplyGo Concession cards

Frequency With the Auto Top-up feature for SimplyGo EZ-Link/SimplyGo Concession cards, you can make unlimited top-ups for public transport. For retail payments, you can make 3X top-ups in a single transaction.
Source of Funds For SimplyGo EZ-Link cards and charms: You can use Mastercard, Visa credit cards or your DBS/POSB bank account (via SimplyGo app).
For SimplyGo Concession cards: You can use Mastercard, Visa credit cards or your DBS/POSB bank account (via SimplyGo app) or your DBS/POSB ATM card (at Top-Up Kiosks).
Termination You can terminate the Auto Top-up service immediately by using the SimplyGo app. However, please wait 24 hours before making a new Auto Top-up application.

How to apply and activate the Auto Top-up function on your SimplyGo app

Any questions?

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