Below is the essential information you need to know about the Auto Top-up service:
EZ-Link cards and charms
Frequency | You can make one top-up per day for public transport use and also make one top-up per day for use at selected retail merchants. |
Source of Funds | You can use Mastercard or Visa credit cards as your Source of Funds. |
Termination | To terminate your Auto Top-up service, please bring your card to any SimplyGo Ticket Office for help. Your Auto Top-up service will be terminated in seven days. |
Concession cards
Frequency | You can make one top-up per day for public transport use and also make one top-up per day for use at selected retail merchants. |
Source of Funds | You can use Mastercard, Visa credit cards or your DBS/POSB bank account (GIRO at Top-Up Kiosks) or your DBS/POSB ATM card (at Top-Up Kiosks). |
Termination | To terminate your Auto Top-up service, please bring your card to any SimplyGo Ticket Office for help. Your Auto Top-up service will be terminated in seven days. |
SimplyGo EZ-Link cards and charms
and SimplyGo Concession cards
Frequency | With the Auto Top-up feature for SimplyGo EZ-Link/SimplyGo Concession cards, you can make unlimited top-ups for public transport. For retail payments, you can make 3X top-ups in a single transaction. |
Source of Funds | For SimplyGo EZ-Link cards and charms: You can use Mastercard, Visa credit cards or your DBS/POSB bank account (via SimplyGo app). For SimplyGo Concession cards: You can use Mastercard, Visa credit cards or your DBS/POSB bank account (via SimplyGo app) or your DBS/POSB ATM card (at Top-Up Kiosks). |
Termination | You can terminate the Auto Top-up service immediately by using the SimplyGo app. However, please wait 24 hours before making a new Auto Top-up application. |