These security measures are part of our ongoing efforts to safeguard your funds and personal information.

Card Blocking

Our complimentary card blocking service provides extra security and protection. If you lose your SimplyGo EZ-Link or EZ-Link card, you can immediately block it to transfer any remaining stored value to a new SimplyGo EZ-Link or EZ-Link card.

You can opt-in and register for card blocking via the SimplyGo app. Sign in when you have already reported your lost card and need to nominate a new card.

Card Blocking

Our complimentary card blocking service provides extra security and protection. If you lose your SimplyGo EZ-Link or EZ-Link card, you can immediately block it to transfer any remaining stored value to a new SimplyGo EZ-Link or EZ-Link card.

You can opt-in and register for card blocking via the SimplyGo app. Sign in when you have already reported your lost card and need to nominate a new card.

Card Pairing via NFC

As an enhanced security measure, you will now need to pair your SimplyGo EZ-Link and EZ-Link cards via NFC to add them to your SimplyGo account. This step ensures that the physical SimplyGo EZ-Link or EZ-Link card is present during the linking process, preventing unauthorised users from adding your card to their account.

It’s a quick and secure way to ensure that only the rightful cardholder can manage the card within the app.

Card Pairing via NFC

As an enhanced security measure, you will now need to pair your SimplyGo EZ-Link and EZ-Link cards via NFC to add them to your SimplyGo account. This step ensures that the physical SimplyGo EZ-Link or EZ-Link card is present during the linking process, preventing unauthorised users from adding your card to their account.

It’s a quick and secure way to ensure that only the rightful cardholder can manage the card within the app.

Singpass MyInfo Verification

This verification process ensures that only you, as the rightful owner whom can access and manage your card details, account info, and refund requests.

It is especially useful if your card is lost. By verifying your identity securely through Singpass MyInfo, we can confirm ownership before processing any card blocking or refund request. This prevents any misuse of your account and funds.

You will only need to complete the Singpass MyInfo verification process once.

Singpass MyInfo Verification

This verification process ensures that only you, as the rightful owner whom can access and manage your card details, account info, and refund requests.

It is especially useful if your card is lost. By verifying your identity securely through Singpass MyInfo, we can confirm ownership before processing any card blocking or refund request. This prevents any misuse of your account and funds.

You will only need to complete the Singpass MyInfo verification process once.

Any questions?

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