Refunding your EZ-Link card

Looking to obtain a refund of your EZ-Link card or you have an EZ-Link card that is expired/expiring soon? Check out the convenient refund locations below.

Refund Channels and Locations

For valid non-expired EZ-Link cards
Get your immediate refunds (for cards with remaining value <$80) at:

SimplyGo Ticket Offices and SimplyGo Ticketing Service Centres located at MRT stations, bus interchanges and Integrated Transport Hubs.

Passenger Service Centres within most MRT stations.

*A deferred refund will be processed for cards with a remaining value that is equals to or above $80.
For SimplyGo EZ-Link cards
Get a deferred refund at:

SimplyGo Ticket Offices located at MRT stations and bus interchanges. Your basic particulars and nominated EZ-Link CAN ID/bank account details for the refund will be required. The deferred refund will take up to 14 working days to be processed.

For expiring EZ-Link cards before
31 December 2024
You can get a subsidised EZ-Link card at only $3. Simply exchange the EZ-Link card that is expiring/expired before 31 December 2024.

Visit any SimplyGo Ticket Office to get your subsidised card. You can also perform a deferred refund of the EZ-Link card that has expired at the SimplyGo Ticket Office.

You can check your card expiry date via the:

*Note: For expired PAssion co-brand cards, please proceed to any community centre for refund requests instead.

Any questions?

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